Privacy policy
Privacy Policy
At Ruffliners Pets ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at rufflinerspets.com or make a purchase.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email address, shipping and billing addresses)
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Communications you send to us
We also automatically collect certain information when you visit our site:
- Browser type and version
- IP address and general location
- Pages visited and time spent on our site
- Referring website or source
- Device information
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Essential cookies required for the functioning of our store cannot be disabled.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders and inquiries
- Send promotional emails (with your consent, which you can withdraw at any time)
- Improve our website and product offerings
- Prevent fraud and ensure the security of our platform
- Comply with legal obligations
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our business, including:
- Payment processors
- Shipping carriers
- Email marketing platforms
- Analytics providers
These providers only have access to the information necessary to perform their services and are obligated to protect your data.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt out of marketing communications
- Request data portability
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@rufflinerspets.com.